Legal notice
TaskRevolution is committed to operating in full compliance with current Brazilian legislation, especially the provisions outlined in the Consumer Protection Code (Law No. 8,078/1990). All of our return, exchange, and refund policies are based on respect for consumer rights, always aiming for transparency, clarity, and fairness in our business relationships.
Legal Rights and Guarantees
- Right of Withdrawal: We offer the legally required 7-calendar-day period for returns due to regret or change of mind, in accordance with Article 49 of the Consumer Protection Code.
- Product Warranty: Manufacturing defects or hidden faults are handled according to the deadlines and conditions outlined in Articles 18 and 26 of the Consumer Protection Code.
- Information and Transparency: All product details, policies, and purchasing conditions are clearly and accessibly provided through our official channels.
Additional Return Conditions
TaskRevolution adopts exclusive policies that go beyond the basic rights of consumers, such as extended return periods and additional support for imported products. These conditions do not replace or limit legal rights but rather complement them to ensure the best customer experience possible.
Use of Personal Data
Our commitment to data protection is backed by the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018). We collect, process, and store personal customer data solely for specific and legitimate purposes, such as order processing, invoice issuance, and updates on purchase status.
Limitation of Liability
TaskRevolution is not responsible for:
- Damages resulting from misuse of purchased products;
- Products that do not meet the return conditions (original packaging, product barcode, accessories, and preservation state);
- Delays caused by external factors such as transportation strikes, weather conditions, or international customs inspections.
Policy Updates
We reserve the right to update our return, exchange, and refund policies without prior notice, provided the changes remain in compliance with applicable laws. Any updates will be published through our official channels and will apply to purchases made after the changes are implemented.
Contact for Questions
If you have any questions, complaints, or requests, please contact us at sac@taskrevolution.com. Our support team is available to resolve any issues quickly and transparently.
TaskRevolution – Technology and Experience Within Everyone’s Reach.